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Welcome to the ShiftCare HR Knowledge Base

This is your support guide for ShiftCare HR. Whether you're setting the system up for the first time or looking for a specific feature, start with the guide that matches your role.

Choose your guide​

HR/Admin Guide​

For administrators and HR teams managing the system.

Start with the Dashboard

What you can do:

  • Manage employee records, contracts, and profiles
  • Run recruitment from job listing through to hire
  • Set up onboarding for new starters
  • Approve leave and configure leave types
  • Publish policies and track acknowledgements
  • Run reports across your workforce
  • Configure company settings, roles, and integrations

User Guide​

For employees using the system day to day.

Start with the Dashboard

What you can do:

  • See your tasks, team, and company announcements
  • Request leave and check your balances
  • Complete your onboarding tasks
  • Read and acknowledge company policies
  • Apply for benefits and track your requests
  • Manage your own documents and account settings

Developers​

For teams integrating with ShiftCare HR. See the API Specification.

How to use this guide​

Start here - choose your role above and begin with the dashboard overview to get oriented.

Find what you need - use the navigation menu on the left to jump to a specific topic, or the search box to look something up directly.

Follow along - pages are written as step-by-step instructions, with screenshots where a screen needs pointing out.

Need more help?​

If you can't find what you're looking for, contact your HR team or ShiftCare support.

note

This knowledge base is updated as the product changes, so some screens may look slightly different from your version while an update is in progress.